1. Shipping Coverage

We provide shipping services to:

  • Local Deliveries: Across Pakistan.
     
  • International Export: Worldwide shipping, subject to customs regulations and international trade laws.
     
  • Import Handling: Safe and secure import of products for local distribution.
     

2. Processing Time

  • Orders are processed within 1–3 business days after confirmation and payment verification.
     
  • For bulk or customized orders, processing may take 5–7 business days.
     
  • Orders placed on weekends or public holidays will be processed the next working day.
     

3. Estimated Delivery Time

Shipping TypeEstimated Delivery Time
Local (Within Pakistan)2 – 5 business days
International (Export)7 – 21 business days (depending on destination and customs clearance)

Note: Delivery times may vary due to factors such as customs delays, weather conditions, or shipping carrier issues.

4. Shipping Methods

We use trusted shipping partners for safe and timely delivery:

  • Local Deliveries: TCS, Leopard Courier, M&P, and other reliable couriers.
     
  • International Shipments: DHL, FedEx, UPS, or freight forwarding services.
     
  • Bulk/Container Orders: Managed through sea or air cargo logistics partners.
     

5. Shipping Costs

  • Local Shipping: Charges vary based on weight, size, and delivery location.
     
  • International Shipping: Calculated based on destination, shipping method, and product dimensions.
     
  • Shipping charges will be calculated and communicated before order confirmation.
     

6. Order Tracking

  • Once your order has been shipped, we will provide a tracking number via email or SMS.
     
  • You can use this tracking number to monitor your shipment’s status directly on the courier’s website.
     

7. Customs and Duties (International Orders)

  • International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer.
     
  • Karamat & Sons is not responsible for delays caused by customs procedures or government regulations.
     
  • Required documentation (e.g., invoices, export permits) will be provided to ensure smooth customs clearance.
     

8. Damaged or Lost Shipments

  • If an order arrives damaged, report the issue immediately with photos of the packaging and product.
     
  • If a shipment is lost, we will work with the shipping carrier to investigate and resolve the issue.
     
  • Insurance can be added to shipments upon request for extra protection.
     

9. Bulk Orders and Special Logistics

For wholesale and bulk international orders, we offer:

  • Sea Freight: Cost-effective for large shipments.
     
  • Air Freight: Faster delivery for urgent or smaller consignments.
     
  • Custom Logistics Solutions: Tailored shipping plans to meet your business needs.
     

10. Contact for Shipping Support

If you have questions about your shipment or need assistance, please contact:

Karamat & Sons Multi Trading Company (Pvt.) Ltd.
  📍 Address: Building Mona Liza, Ghareeb Pura Road, Gujrat, Pakistan
  📞 Phone: 0309-6277700
  📧 Email: Karamatsons111@gmail.com